Every up, every follow-up, every appointment — on the desk in real time. The deal that used to walk doesn't.
Four screens your team will live in. Real product views — same dashboard your floor manager sees on Monday morning.
The manager opens any lead and sees the full conversation in chronological order. The customer never gets asked the same question twice. The rep never loses context when they pick the deal back up Monday morning.
Booked, confirmed, reminded, and walked — every appointment on a single board, color-coded by status. When something slips off the calendar, the alert hits the manager before the customer walks past the door.
One screen answers the question a GM asks every twenty minutes: 'How are we doing today?' Speed to lead, ups in queue, hot leads unworked, alerts. If something needs you, you see it before the rep does.
Every rep, every week — appointments set, follow-ups on time, ghosted leads, shows kept. When you sit down for a one-on-one, the conversation is about numbers, not memory. Accountability stops being a feeling and becomes a column.
A real lead, in real time. The same flow runs on every up, every day — so the deal that used to wait 4 hours for a callback never gets the chance to shop somewhere else.
Maria fills out the RAV4 Hybrid form on your site. CARMA assigns it to Jordan, opens the deal jacket, drops it on his queue.
48 seconds later, the first message goes out on her preferred channel. Logged against the lead, visible to the desk.
“Can I come in Saturday?” CARMA pings Jordan, holds the thread, and starts a follow-up cadence so it doesn't go quiet.
Saturday 10:30, stock #A8210, reminders set 24h + 2h prior. The desk knows who's coming, in what, before the floor opens.
When a deal doesn't close, you should know why. Every text, every call, every appointment change — on the record, with the rep's name and the timestamp on it. The answer to 'what happened with that one?' is always one click away.
What stores see in the first 60 days on CARMA — measured against their own pre-CARMA baseline, not an industry benchmark.
Down from 4h 12m before CARMA. The lead is still on your site when the first text lands.
Same lead volume, same team — more ups turned into people on the calendar.
Confirmed, reminded, re-confirmed. The 3pm hour stops being a ghost town.
Re-engaged cold leads, recovered no-shows, deals that were quietly dying in the CRM — closed.
No per-seat fees. No usage meters. No surprise add-ons. The full system, every rep on the floor.
30 minutes with your team, on real ups from your store. You'll see exactly where deals are leaking today — and what the desk looks like once they're not.